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Techincal Issues
GlobalReach Markets communicates with the trading server via various TCP Ports. GlobalReach Markets attempts to automatically detect the correct communications settings from your Internet Explorer setup.
If you are having problems using GlobalReach Markets and you are situated behind a firewall or proxy server, check with your system administrator that the relevant ports are open as follows:
For the best performance:
- Port 1001 should be open in your firewall/proxy server for outgoing access to mitssimul.iitech.dk (IP Address 193.178.175.38). This port is used for encrypted communications with the trading server.
- A HTTP port (port 80 or 8080) must be open; this port is used for program downloads and for web pages in GlobalReach Markets.
Optimal Solution
| Raw Protocol Direct | |
| Remote Server Settings | |
| Trader Server Name | mitssimul.iitech.dk |
| Use HTTP | No |
| Port | 1001(must be open in Firewall) |
| Proxy Server Settings | |
| Connect Via Proxy Server | No |
| SOCKS Protocol Version | N/A |
| Server Name | N/A |
| Port | N/A |
| Username | N/A |
| Password | N/A |
| Notes: Use this configuration if you have a Proxy/Firewall Client. No further proxy information should be required by GlobalReach Markets. If your site uses a firewall, Port 1001 must be opened for IP address 193.178.175.38 or DNS name mitssimul.iitech.dk. | |
| Advantages: This is the preferred operating mode as it allows faster data transfers between the server and GlobalReach Markets. | |
Alternative Solutions
If it is not possible to open this port due to strict firewall policy, GlobalReach Markets can be configured to use:
- HTTP Tunneling via HTTP Proxy
This has the advantage of not needing port 1001 to be opened but performance is lower than the raw protocol solution. - SOCKS Proxy
- HTTP Tunneling Direct
Remote Server Settings
| Trade Server Name | This is the DNS name or IP address of the trading server and should not be changed unless instructed to do so by us. |
| TCP/IP Port | GlobalReach Markets supports a proprietary TCP/IP protocol for communications with the trading server. This protocol offers efficient communications with the trading server and we recommend it's use where possible. |
| Use HTTP | To set up GlobalReach Markets to communicate with the trading server using HTTP tunneling instead of the proprietary protocol, check the Use HTTP check box. This may be required to allow GlobalReach Markets to communicate with the trading server through your firewall or proxy server. The proprietary TCP/IP protocol (non-HTTP) is the preferred operating mode as it allows faster data transfers between the server and GlobalReach Markets. |
| Proxy Server Settings | |
| Connect via proxy server | Check the Connect via proxy server check box to set up set up GlobalReach Markets for communications through a proxy server. |
| SOCKs | If GlobalReach Markets is configured to communicate using the proprietary protocol (recommended configuration), the SOCKs protocol must be used on your Proxy Server and the correct SOCKs version must be selected. Select the SOCKS protocol version in use on your Proxy Server (versions 4a and 5 are supported). If GlobalReach Markets is configured to communicate using HTTP tunnelling (the Use HTTP check box is checked), the proxy is assumed to be a HTTP proxy and the SOCKs protocol is not used. |
| DNS or IP Address | Enter either the DNS name or the IP address of your proxy server as seen from your network. We recommend the use of DNS names where possible as this can make traversing address translation (NAT) solutions simpler. |
| User Name and password | Enter the User name and Password if required by your proxy server. If your proxy uses the SOCKs protocol version 4a, User Name only is supported by this protocol. SOCKs protocol version 5 supports both User Name and Password. HTTP proxies can be configured for User Name and Password for basic or digest authentication. |
| Port | Typical Proxy Ports: HTTP Proxy : 80 or 8080 SOCKS Proxy : 1080 |
| Communications Settings | |
| Enable communications log | Check the Enable communications log check box to enable logging of communications between GlobalReach Markets and the trading server. This is typically done for troubleshooting purposes. |